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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Billie Hearn

Billie Hearn

December 30, 2024

5  out of  5
rating by Billie Hearn
"Julius was very helpful and took the time to explain my policy to me. Thank you"
We responded:
"Billie, Thank you so much for sharing your experience with us regarding Julius assisting you with you Auto Policy. We are excited to have you as a customer and please never hesitate to call us if you need anything. Nathaniel Herring Herring Insurance and Financial Services 904 269-5200"
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PRISCILLA SWINTON

December 29, 2024

5  out of  5
rating by PRISCILLA SWINTON
"Excellent! The Representative, professionalism, mannerism, knowledge and consideration for his client was superb. In my searching on line for a good rate I notice that State Farm had a better rate than what I was paying. Called the number listed, spoke to a Mr. Collins and lord he made my day. A gentle man he was, as well as polite in making sure all of my questions were answered with clarity and understanding. Thank you Mr. Collins. I will be greatly for becoming a client of Herring-State Farm Insurance Services."
We responded:
"Priscilla, Thank you for sharing your experience with Julius. We are excited to have you with our agency and look forward to providing you with insurance and future financial service needs. Nathaniel Herring "
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Jeff Depot

December 10, 2024

5  out of  5
rating by Jeff Depot
"Quick, friendly service. Highly recommended."
We responded:
"Jeff, Thank you for acknowledging our team's spirit of being quick and providing friendly service. We look forward to continuing to provide your auto insurance needs.. "
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Norka Perez

December 3, 2024

5  out of  5
rating by Norka Perez
"The experience with Jackie was very good, she is very kind and helped us with what we needed."
We responded:
"Thank you Norka, We appreciate the opportunity to serve your insurance needs for your family. "
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Gleidys Rodriguez

December 2, 2024

5  out of  5
rating by Gleidys Rodriguez
"Muy buen servicio, los precios de las pólizas son muy buenos y la atención es excelente sobretodo la de Jackie"
We responded:
"Thank you Gleidys"
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Mafer Aguayo

December 2, 2024

5  out of  5
rating by Mafer Aguayo
"Los Mejores"
We responded:
"Thank You Mafer. We are here to always assist you and your family with your insurance protection needs.. "
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Paulette King

November 27, 2024

5  out of  5
rating by Paulette King
"Extremely grateful for having been referred to Nathaniel Herring State Farm Insurance. Thoroughly impressed with the low rates. Christian and Jackie were very helpful and made my purchase seamless. I would highly recommend and again very grateful for my 10/10 experience."
We responded:
"Paulette we are honored and privileged to have you as a customer of our Agency. We look forward to serving your family for all of your future protection and investment planning needs.. "
Profile photo of John Tyler

John Tyler

November 21, 2024

5  out of  5
rating by John Tyler
"Jackie and Christian provided me with unmatched service and valuable guidance. Their quick and affordable quotes will have me coming back for years to come. 10/10 Recommend."
We responded:
"John, Thank you for acknowledging your experience with our Auto Insurance Agency to provide you with great coverage and service. "
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Jason Prince

November 20, 2024

5  out of  5
rating by Jason Prince
"Extremely grateful for having been referred to Nathaniel Herring State Farm Insurance. They were able to cut my previous insurance bill in half with an even better policy. Very impressed with how much help and guidance I received from Christian and Jackie. They made the process very simple and efficient. Highly recommend!"
We responded:
"Jason, Thank you for giving our agency the opportunity to assist you with your auto insurance needs. We look forward to growing with you. "
Profile photo of Logan M

Logan M

November 6, 2024

5  out of  5
rating by Logan M
"Darlene is amazing! I just recently got off my parents plan and have started my own plan now with my wife and she has answered all the questions I have. Not having dealt with insurance before on my own and being under my parents plan beforehand, there were a lot of questions I had and she guided me along the way each time. She has made one thing about adulting easier on me!"
We responded:
"Hi Logan. Thank you for being a customer with our agency. We look forward to providing ongoing coverage for your auto, home and life insurance needs."
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Sage Garden

October 22, 2024

5  out of  5
rating by Sage Garden
"Christian is kind and caring! 5 stars"
We responded:
"Hi Sage, Thank you for acknowledging your experience with Christian. At our agency caring is where we start first. Nathaniel Herring, Agent."
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Bill Gladding

October 21, 2024

5  out of  5
rating by Bill Gladding
"I have been doing home/auto business at this agency since 2018. It is great having a local office I can drop into when necessary. Most of the time I just email Darlene S. and she takes care of whatever needs to be done. Super easy and efficient."
We responded:
"Bill thank you for being a valued client. Darlene is well noted by our customers for outstanding service and competency. Please never hesitate to reach out to us if there is anything we can do for your financial well being. "
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Michael Johnson

September 26, 2024

5  out of  5
rating by Michael Johnson
"Nate and his team were absolutely awesome. Great customer service and their ability to educate me and my family was awesome. Very smooth process. Thank you guys for all your help on my auto, homeowners and life insurance."
We responded:
"Michael, thank you for your fantastic review! We’re thrilled to hear that Nate and his team provided you with excellent customer service and valuable education for you and your family. It’s wonderful to know that the process was smooth and that you’re satisfied with your auto, homeowners, and life insurance. Your kind words mean a lot to us!"
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Deborah Romanoski

August 6, 2024

5  out of  5
rating by Deborah Romanoski
"Darlene at State Farm has been my insurance agent for many, many years and always goes above and beyond to help with my insurance needs and providing the best advice on how to strategically manage the various plans of the family. Her vast knowledge and experience makes her one of the top agents that State Farm is fortunate to have!"
We responded:
"Thank you so much for the 5 Star Rating. We sincerely appreciate your business. "
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Marcus Young

July 23, 2024

5  out of  5
rating by Marcus Young
"I have been procrastinating on getting life insurance because it was like traveling into the unknown. People tell you that you need it but don’t really hold your hand. Working with Nathaniel and Jackie gave me that guidance. Not only for life insurance but several things I needed resources for and things that completed the list of concerns for my families well being. I was handle with care and intentionality for my needs. I would tell everyone to work with Mr. Herring. 10/10"
We responded:
"Marcus thank you for your 5 Star Rating. As an agency we are honored to have you as part of our agency family. Nathaniel Herring 904 269 5200"
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Jeanette ransom

March 30, 2024

5  out of  5
rating by Jeanette ransom
"Julius assisted in a new quote and was able to save us money. Great customer service. Thank you"
We responded:
"Jeanette, Thank you for our 5 Star Rating. We look forward serving all of your future financial service and insurance needs. "
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carlos alberto sanchez cardona

March 26, 2024

5  out of  5
rating by carlos alberto sanchez cardona
"It was a straightforward deal with the right information and required data to go through the final settlement of insurance of my car and my kid as well. Thanks to Jackie.."
We responded:
"Carlos, Thank you for your 5 Star Rating. As an agency we are privileged to provide your financial services and insurance needs. "
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Susan MAN

March 6, 2024

4  out of  5
rating by Susan MAN
"Great service and individual service. Been using State Farm and agent Darlene Summerlyn for many many years!"
We responded:
"Susan, Thank you for your remarks regarding the great service you receive for your insurance needs. "
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Mr88Earnhardt

March 6, 2024

5  out of  5
rating by Mr88Earnhardt
"Everyone that I have spoken to at the office have been very helpful. Thanks."
We responded:
"Thank you the acknowledgement of your service experiences with the Nathaniel Herring Insurance Agency. Never hesitate to call or text at 904 269 5200. "
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Sarah Maccherone

March 5, 2024

5  out of  5
rating by Sarah Maccherone
"Darlene S is amazing. She is quick to respond to my emails and helped make some improvements to my current auto insurance which saved me money!"
We responded:
"Hi Sarah, Thank you for your acknowledgement of your experiences with our Team. We are honor to provide your family with great service for their Financial Services and Insurance needs. "
Profile photo of Anthony Russo

Anthony Russo

March 5, 2024

5  out of  5
rating by Anthony Russo
"Julius was professional beyond expectations. He explained everything thoroughly I wish more agents were like him"
We responded:
"Anthony, Thank you so much for acknowledging Julius' professionalism while providing your insurance needs. We look forward to serving all of your future needs. Nathaniel Herring Agency 904 269 5200"
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Martha B

February 28, 2024

5  out of  5
rating by Martha B
"This office and all of the staff are top notch. I have always received excellent service and personal attention from Darlene Summerlyn when dealing with any issue that I might have, from reimbursement for a tow or help getting my roofing claim resolved. Thanks, Darlene!"
We responded:
"Hi Martha, Thank you for your comments about your experience with the agency. I enjoyed meeting you today and look forward providing you with much continued great service for your family's insurance needs. Nathaniel Herring Agency"
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jonathan brown

February 27, 2024

5  out of  5
rating by jonathan brown
"It is joy to have been working with Darlene these past 10 years or longer. She is available to answer any questions no matter how small. Keep up the great work Darlene. You are much needed. Thank you."
We responded:
"Jonathan, Thank you for sharing how Darlene has assisted you and your family with your insurance coverage needs. We look forward to continuing to serve your family in the years to come.. Nathaniel Herring Agency"
Profile photo of Dennis Gamble

Dennis Gamble

February 27, 2024

5  out of  5
rating by Dennis Gamble
"Exceptional Support and Commitment to Community Events. I had the pleasure of experiencing the generous sponsorship provided by State Farm agent Nathaniel Herring for the recent Black and White Ball, and I am compelled to express my heartfelt appreciation for his outstanding contribution. Nathaniel's dedication to supporting community events truly sets him apart. His involvement as a corporate sponsor for the ball not only demonstrated his commitment to the community but also showcased the values that State Farm stands for. Nathaniel went above and beyond to ensure the event was a success, providing support that was crucial in bringing our vision to life. His professionalism, coupled with a genuine desire to contribute positively to the community, made a significant impact on the event's success. It's rare to find a sponsor who is so deeply invested in not just the event itself but also in the welfare and upliftment of the community. For anyone looking for insurance services, I cannot recommend Nathaniel Herring enough. His approach to business, characterized by generosity, integrity, and a strong community focus, is truly commendable. It's clear that Nathaniel is not just in the business of insurance; he's also dedicated to making a difference in people's lives. Thank you, Nathaniel, for your remarkable support. Your contribution to the Black and White Ball was invaluable, and we look forward to partnering with you for future community events. Your sponsorship has set a high standard, and we are immensely grateful for your generosity and support. Sincerely, Dennis Gamble, Chairman Kappa Alpha Psi Jacksonville, Foundation Inc."
We responded:
"Dennis thank you and your organization for what I hope to be a long term partnership that continues to provide much needed scholarships to the your in our community.. Please never hesitate to reach out to the agency for events on the horizon. Nathaniel Herring Agency"
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Lee Faircloth

February 18, 2024

5  out of  5
rating by Lee Faircloth
"I have been a State Farm customer for 43 years. We are loyal customers and now are grown children are too. Like A Good Neighborhood, State Farm Is There. I always get great service from State Farm."
We responded:
"Lee, Thank you for the kind compliment. We look forward to continuing to provide insurance and financial services to you and your love ones. Nathaniel Herring Agency"