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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Bakanec

June 18, 2025

5  out of  5
rating by Mary Bakanec
"Was able to get great rate! Christian was very helpful!"
We responded:
"Hi Mary Thank you for sharing your experience with our agency. We look forward to growing our relationship for your insurance and investment needs. "
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Gale Banks

June 10, 2025

5  out of  5
rating by Gale Banks
"Outstanding"
We responded:
"Gale, Thank you so much for the 5 Star Review. We look forward to serving all of your future protection and investment needs.. "
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Bruce Mccurdy

May 30, 2025

5  out of  5
rating by Bruce Mccurdy
"Excellent Service and Jackie is well versed in her job as well."
We responded:
"Bruce, Thank you for acknowledging the service and knowledge experience you have had with Jackie along with the rest of the team. We are committed to being abreast on the topic to protect your assets, health and life. We look forward to continuing to serve you and your family. "
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Jonathan Brown

May 30, 2025

5  out of  5
rating by Jonathan Brown
"I have been with statefarm for 25 years. I have had the pleasure of working with Darlene Summerlyn during that time. She is always available to answer and questions or solve any problems I may have. If she is not available at the time of my call, she returns my call as soon as I am available. Thank you Darlene for all that you do and will continue to do."
We responded:
"Jonathan, Thank you for acknowledging your experiences with our agency. We look forward to continuing to serve you for your insurance needs. "
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Rob Williams III

May 26, 2025

5  out of  5
rating by Rob Williams III
"I had another informative conversation for better future planning with Darlene at the Nathaniel Herring State Farm 😊"
We responded:
"Hi Robert, Thanks for the comments in regards to your experience with the agency. We always enjoy our time with you and look forward to continuing serve your family's insurance and financial service needs.. Nathaniel Herring Agency"
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Patrick Eldridge

May 18, 2025

5  out of  5
rating by Patrick Eldridge
"I have experienced great service while being a customer for this State Farm branch! They are always very friendly and helpful as I throw many different scenarios and questions at them. Thank you!"
We responded:
"Thank you Patrick for sharing your Experience. We pride ourselves on being able to effectively equip our customers with information to protect their assets and families. "
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anya priddee

May 17, 2025

5  out of  5
rating by anya priddee
"Nathaniel Herring has been an amazingly helpful and always a great resource. Every month he checks up to see if we need anything from our benefits. He is very responsive and very informative."
We responded:
"Anya, Thank you for the kind words. Its a please serving you and your family. "
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wjquinn

May 10, 2025

5  out of  5
rating by wjquinn
"Simply AMAZING! I would just like to say, had experience at had a wonderful experience at Nathaniel Herring agency! His insight on investments and money management is TOP TIER! The recommendations for auto insurance, home insurance, and life insurance pointed me in the right direction for my family. Your advice on the best policy is much appreciated! Thanks again to you and your team’s expertise and professionalism! I will highly recommend the Nathaniel Herring Agency! Jason"
We responded:
"Quinn, Thank you for acknowledging your experience with Herring Insurance and Financial Services. We look forward to serving your family for all of their future financial services and insurance needs. "
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Adrian Howard

May 7, 2025

5  out of  5
rating by Adrian Howard
"I enjoy working with Nathaniel and his team. They are very knowledgeable and extremely professional. If you are looking for a great agent contact him and his team."
We responded:
"Adrian, Thank your review and we look forward to providing great coverage for your family. "
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Destiny Kyles

May 7, 2025

5  out of  5
rating by Destiny Kyles
"If you’re looking for someone who cares, NatefromStateFarm is the right agent for you. He is the absolute best."
We responded:
"Destiny, Thank you for compliment about your experience with our agency. We look forward to serving your family's financial and protection needs. "
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Ray Givens

May 7, 2025

5  out of  5
rating by Ray Givens
"Great office; I enjoyed the environment, and the team made the process smooth."
We responded:
"Ray, Thank you for your review. We look forward to serving your family's Investment and protection needs. "
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Josiah Eiserloh

May 6, 2025

5  out of  5
rating by Josiah Eiserloh
"Jackie was extremely knowledgeable and took the time to clearly explain all of my insurance options. I felt so confident in my decision thanks to her guidance. Highly recommended!"
We responded:
"Josiah, Thank you for acknowledging your experience with Jackie. We aim to not only provide great auto coverage for our customers but also equip them with a great understanding of how proper protection serves their family. "
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Emily Sherrier

May 6, 2025

5  out of  5
rating by Emily Sherrier
"Jackie was very helpful and knowledgeable about the information I needed help with. 100% would recommend to anyone"
We responded:
"Hi Emily, Thank you for sharing your experiences with Jackie. We look forward to continuing to serve your family for all of their future protection needs. "
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Klaire Y.

May 6, 2025

5  out of  5
rating by Klaire Y.
"While under the care of Jackie it was clear to see that she listened to my needs and in the end found the insurance plan for me. She gave me personalized service that allowed me to feel like a valued customer. Anybody would be lucky to under her care."
We responded:
"Thank You Klaire for sharing your experiences. We appreciate providing your auto insurance coverage. Nathaniel Herring"
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kamille summers

May 6, 2025

5  out of  5
rating by kamille summers
"I felt like Jackie truly listened to my needs and found the perfect insurance plan for me. She provided personalized service and made me feel like a valued customer. I highly recommend her."
We responded:
"Thank you Kamille, We are honored to have you as a client and look forward to providing protection needs for your family. "
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Amton

May 5, 2025

5  out of  5
rating by Amton
"So glad to have Nate in our area. His staff was very considerate and professional during my visit. Received a quote from Darlene. I was looking for some insurance products for myself,Darlene was extremely helpful in helping me navigate the process. I purchased the policy with a great rate as well."
We responded:
"Anton, Thank you for your time at the office this week. As you have experienced first hand, we take a team approach to provide insurance and financial services to the customers we love and serve. We look forward to your next scheduled visit to the Nathaniel Herring Insurance Agency. www.nateinsuresme.com"
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ken goo

April 21, 2025

1  out of  5
rating by ken goo
"If you want to deal with some of the most incompetent people call this office. They don’t listen to any thing you say. Will add you to things with out asking like the gps tracker and by far the worst thing. I signed an uninsured motorist form 3 time and verified every time they got it. Well 3 months in and my police doubled because they can’t figure out how to submit it. This is by far the worst branch you can deal with. Also carefully look at all your coverages. They sell you bare minimum for state with out asking what levels you want. Just avoid at all cost."
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Chris Black

April 15, 2025

5  out of  5
rating by Chris Black
"The insurance industry is quite challenging during these times, but this agency and its manager Darlene Summerlyn have helped us successfully navigate our insurance needs. We can highly recommend this firm."
We responded:
" CB Thank you for acknowledging Darlene’s spirit of service to help with your insurance needs. She brings a broad set of experiences to bring great solutions for auto , life , health and homeowner’s insurance needs. Please never hesitate to contact the agency via phone or text at 904 529 2600. "
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Tavo Abello

March 4, 2025

5  out of  5
rating by Tavo Abello
"Excelente servicio muy capacitados y muy buen servicio al cliente"
We responded:
"Tavo, Thank you for sharing your experiences about the agency. Please never hesitate to reach out to us for your protection and investment needs. "
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Reghan Brozek

February 28, 2025

5  out of  5
rating by Reghan Brozek
"Darlene was very helpful and efficient in helping me find the best/most affordable options for my policy!"
We responded:
"Reghan, Thank you for sharing your experience with Darlene. Please never hesitate to contact for your future Auto, Life Insurance and Investment needs. "
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Speedy Ray

February 27, 2025

5  out of  5
rating by Speedy Ray
"Great service very informed ,patient & kind especially that this was my first experience inquiring about insurance policies."
We responded:
"Thank you so much for acknowledging your experience with the Herring Insurance and Financial Service Agency. We are here to support your Auto, Home, Life and Investment needs.. Nathaniel Herring"
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Jim Diamantis

February 26, 2025

5  out of  5
rating by Jim Diamantis
"Darlene is my go to when I have questions regarding my policies with State Farm. Reponds promptly and resolves any issues I may have to my satisfaction."
We responded:
"Jim, Thank you for sharing your experiences. "
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Karlee Sweet

February 25, 2025

5  out of  5
rating by Karlee Sweet
"Jackie is the best! She went out of her way for my family. Love this location everyone is so helpful."
We responded:
"Thank you Karlee for sharing your experience with Jackie. Please never hesitate to reach out to us if there is anything we can do to further assist you with your auto, life, home and Investment needs."
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alan stevenson

February 25, 2025

5  out of  5
rating by alan stevenson
"Just the facts. Quick, to the point info."
We responded:
"Thank you Alan. Please let us know if we can further assist with your investment and insurance needs. "
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Jeffrey Pierce

February 19, 2025

5  out of  5
rating by Jeffrey Pierce
"I really enjoyed my experience! The team there takes time to educate clients and help them understand the process in detail. I walked away feeling like I can trust them and will use them for all insurance related business. I highly recommend."
We responded:
"Jeff, Herring Insurance and Financial Services looks forward to providing your family with a full compliment of protection and investment needs. Nathaniel Herring "