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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette ransom

March 30, 2024

5  out of  5 rating by Jeanette ransom
"Julius assisted in a new quote and was able to save us money. Great customer service. Thank you"
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carlos alberto sanchez cardona

March 26, 2024

5  out of  5 rating by carlos alberto sanchez cardona
"It was a straightforward deal with the right information and required data to go through the final settlement of insurance of my car and my kid as well. Thanks to Jackie.."
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Susan MAN

March 6, 2024

4  out of  5 rating by Susan MAN
"Great service and individual service. Been using State Farm and agent Darlene Summerlyn for many many years!"
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March 6, 2024

5  out of  5 rating by Mr88Earnhardt
"Everyone that I have spoken to at the office have been very helpful. Thanks."
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Sarah Maccherone

March 5, 2024

5  out of  5 rating by Sarah Maccherone
"Darlene S is amazing. She is quick to respond to my emails and helped make some improvements to my current auto insurance which saved me money!"
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Anthony Russo

March 5, 2024

5  out of  5 rating by Anthony Russo
"Julius was professional beyond expectations. He explained everything thoroughly I wish more agents were like him"
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Martha B

February 28, 2024

5  out of  5 rating by Martha B
"This office and all of the staff are top notch. I have always received excellent service and personal attention from Darlene Summerlyn when dealing with any issue that I might have, from reimbursement for a tow or help getting my roofing claim resolved. Thanks, Darlene!"
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jonathan brown

February 27, 2024

5  out of  5 rating by jonathan brown
"It is joy to have been working with Darlene these past 10 years or longer. She is available to answer any questions no matter how small. Keep up the great work Darlene. You are much needed. Thank you."
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Dennis Gamble

February 27, 2024

5  out of  5 rating by Dennis Gamble
"Exceptional Support and Commitment to Community Events. I had the pleasure of experiencing the generous sponsorship provided by State Farm agent Nathaniel Herring for the recent Black and White Ball, and I am compelled to express my heartfelt appreciation for his outstanding contribution. Nathaniel's dedication to supporting community events truly sets him apart. His involvement as a corporate sponsor for the ball not only demonstrated his commitment to the community but also showcased the values that State Farm stands for. Nathaniel went above and beyond to ensure the event was a success, providing support that was crucial in bringing our vision to life. His professionalism, coupled with a genuine desire to contribute positively to the community, made a significant impact on the event's success. It's rare to find a sponsor who is so deeply invested in not just the event itself but also in the welfare and upliftment of the community. For anyone looking for insurance services, I cannot recommend Nathaniel Herring enough. His approach to business, characterized by generosity, integrity, and a strong community focus, is truly commendable. It's clear that Nathaniel is not just in the business of insurance; he's also dedicated to making a difference in people's lives. Thank you, Nathaniel, for your remarkable support. Your contribution to the Black and White Ball was invaluable, and we look forward to partnering with you for future community events. Your sponsorship has set a high standard, and we are immensely grateful for your generosity and support. Sincerely, Dennis Gamble, Chairman Kappa Alpha Psi Jacksonville, Foundation Inc."
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Lee Faircloth

February 18, 2024

5  out of  5 rating by Lee Faircloth
"I have been a State Farm customer for 43 years. We are loyal customers and now are grown children are too. Like A Good Neighborhood, State Farm Is There. I always get great service from State Farm."
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AprilElon Wilson

February 15, 2024

5  out of  5 rating by AprilElon Wilson
"Nathaniel Herring is an excellent agent; handling all insurance and financial planning needs. His expertise in the financial world is unmatched. Nathaniel Herring a true asset to the State Farm Companies."
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Velma Rascoe

February 14, 2024

5  out of  5 rating by Velma Rascoe
"Mr. Herring is one of the best I’ve experienced. He was thorough in his explanation, answered all my questions to my satisfaction , which made me feel that I got the best service ever!! He comes highly recommended by me."
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D Boy

February 13, 2024

5  out of  5 rating by D Boy
"I believe I worked with Jacky today. My auto rates went up a bit so called to figure out what happened and see what can be done. She was very patient with me as always and we worked together to get the rates back down. I was pleased with the results and friendliness I've come to expect from Nathaniel Herring office."
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Rob Williams III

February 13, 2024

5  out of  5 rating by Rob Williams III
"I always appreciate the friendly and professional service received by Darlene and the Nathaniel Herring State Farm team 😊"
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February 13, 2024

5  out of  5 rating by John
"If your looking for Life insurance, auto insurance or need financial advisement look no further! Nathaniel Herring-State Farm Insurance is your BEST BET. His Experience coupled with his Professionalism makes him your BEST BET for your insurance needs."
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Tamara Ward

February 12, 2024

5  out of  5 rating by Tamara Ward
"Nathaniel Herring State Farm Insurance Agency is truly "like a good neighbor!" When requesting a quote, they promptly responded with a very competitive rate. In addition, Nate called me personally to verify my family's needs and to educate me on some insurance exigencies I may not had thought about. At this time, I do not need those extra options, but that did not deter their amazing customer service. In addition, this agency is interested in community involvement as well. Nathaniel Herring State Farm Insurance Agent generously donated to the Fleming Island High School Band. Truly, this office is a good neighbor! (And, we got our picture made w/ Jake 🤩!)"
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Monique Fuentes

February 12, 2024

5  out of  5 rating by Monique Fuentes
"I met with Nathaniel Herring to update my insurance needs. During 2019, my situation became complicated while becoming a caregiver for a terminal parent and raising a teenager. Recently, I needed serious help getting my insurance needs up to date. Nathaniel Herring patiently assisted me in acquiring the best auto and life insurance. This has given me peace of mind! I highly recommend Mr. Nathaniel Herring and his State Farm team!!"
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Stephanie Boykins

February 10, 2024

5  out of  5 rating by Stephanie Boykins
"Impeccable service. Knowledgeable. Took care of my insurance needs. I couldn't be happier with my new agent."
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Gregory Kirkwood

February 9, 2024

5  out of  5 rating by Gregory Kirkwood
"Nathaniel is very professional quick and easy to work with. All insurance Needs can be handled by Nathaniel Herring ."
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tia jones

February 7, 2024

5  out of  5 rating by tia jones
"Nathaniel herring was very helpful and professional I recommend his services"
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Stephen Michael

February 7, 2024

5  out of  5 rating by Stephen Michael
"Outstanding and timely service provided with a professional and personal touch. Will most definitely refer my family and friends! Thank you Nathaniel Herring for your expertise."
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jenine collins boyd

February 7, 2024

5  out of  5 rating by jenine collins boyd
"I am had a fantastic experience working with the agency. Nate was personable and gave great service.. If you are looking for an agent, he and his team would be a great choice!"
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David DeVries

February 7, 2024

5  out of  5 rating by David DeVries
"Darlene was great to work with and patient with all my questions. They were also able to get me a significant saving on my auto insurance."
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Melissa Case

February 7, 2024

5  out of  5 rating by Melissa Case
"The State Farm brand is already very well known and Nathaniel Herring’s branch was even more top tier. Attentive, transparent, professional and efficient are just a few adjectives to describe our experience! When we left, I felt like our family was covered and would be cared for fully in the face of calamity. So grateful to Nate and his team for helping us to secure the right products!"
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Meghan Lamp

February 6, 2024

5  out of  5 rating by Meghan Lamp
"Jackie, has been amazing. She has made the process of getting all our home and auto insurance a pleasant experience."