Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Logan M

Logan M

November 6, 2024

5  out of  5
rating by Logan M
"Darlene is amazing! I just recently got off my parents plan and have started my own plan now with my wife and she has answered all the questions I have. Not having dealt with insurance before on my own and being under my parents plan beforehand, there were a lot of questions I had and she guided me along the way each time. She has made one thing about adulting easier on me!"
Profile photo of Sage Garden

Sage Garden

October 22, 2024

5  out of  5
rating by Sage Garden
"Christian is kind and caring! 5 stars"
We responded:
"Hi Sage, Thank you for acknowledging your experience with Christian. At our agency caring is where we start first. Nathaniel Herring, Agent."
Profile photo of Bill Gladding

Bill Gladding

October 21, 2024

5  out of  5
rating by Bill Gladding
"I have been doing home/auto business at this agency since 2018. It is great having a local office I can drop into when necessary. Most of the time I just email Darlene S. and she takes care of whatever needs to be done. Super easy and efficient."
We responded:
"Bill thank you for being a valued client. Darlene is well noted by our customers for outstanding service and competency. Please never hesitate to reach out to us if there is anything we can do for your financial well being. "
Profile photo of Michael Johnson

Michael Johnson

September 26, 2024

5  out of  5
rating by Michael Johnson
"Nate and his team were absolutely awesome. Great customer service and their ability to educate me and my family was awesome. Very smooth process. Thank you guys for all your help on my auto, homeowners and life insurance."
We responded:
"Michael, thank you for your fantastic review! We’re thrilled to hear that Nate and his team provided you with excellent customer service and valuable education for you and your family. It’s wonderful to know that the process was smooth and that you’re satisfied with your auto, homeowners, and life insurance. Your kind words mean a lot to us!"
Profile photo of Deborah Romanoski

Deborah Romanoski

August 6, 2024

5  out of  5
rating by Deborah Romanoski
"Darlene at State Farm has been my insurance agent for many, many years and always goes above and beyond to help with my insurance needs and providing the best advice on how to strategically manage the various plans of the family. Her vast knowledge and experience makes her one of the top agents that State Farm is fortunate to have!"
We responded:
"Thank you so much for the 5 Star Rating. We sincerely appreciate your business. "
Profile photo of Marcus Young

Marcus Young

July 23, 2024

5  out of  5
rating by Marcus Young
"I have been procrastinating on getting life insurance because it was like traveling into the unknown. People tell you that you need it but don’t really hold your hand. Working with Nathaniel and Jackie gave me that guidance. Not only for life insurance but several things I needed resources for and things that completed the list of concerns for my families well being. I was handle with care and intentionality for my needs. I would tell everyone to work with Mr. Herring. 10/10"
We responded:
"Marcus thank you for your 5 Star Rating. As an agency we are honored to have you as part of our agency family. Nathaniel Herring 904 269 5200"
Profile photo of Jeanette ransom

Jeanette ransom

March 30, 2024

5  out of  5
rating by Jeanette ransom
"Julius assisted in a new quote and was able to save us money. Great customer service. Thank you"
We responded:
"Jeanette, Thank you for our 5 Star Rating. We look forward serving all of your future financial service and insurance needs. "
Profile photo of carlos alberto sanchez cardona

carlos alberto sanchez cardona

March 26, 2024

5  out of  5
rating by carlos alberto sanchez cardona
"It was a straightforward deal with the right information and required data to go through the final settlement of insurance of my car and my kid as well. Thanks to Jackie.."
We responded:
"Carlos, Thank you for your 5 Star Rating. As an agency we are privileged to provide your financial services and insurance needs. "
Profile photo of Susan MAN

Susan MAN

March 6, 2024

4  out of  5
rating by Susan MAN
"Great service and individual service. Been using State Farm and agent Darlene Summerlyn for many many years!"
We responded:
"Susan, Thank you for your remarks regarding the great service you receive for your insurance needs. "
Profile photo of Mr88Earnhardt

Mr88Earnhardt

March 6, 2024

5  out of  5
rating by Mr88Earnhardt
"Everyone that I have spoken to at the office have been very helpful. Thanks."
We responded:
"Thank you the acknowledgement of your service experiences with the Nathaniel Herring Insurance Agency. Never hesitate to call or text at 904 269 5200. "
Profile photo of Sarah Maccherone

Sarah Maccherone

March 5, 2024

5  out of  5
rating by Sarah Maccherone
"Darlene S is amazing. She is quick to respond to my emails and helped make some improvements to my current auto insurance which saved me money!"
We responded:
"Hi Sarah, Thank you for your acknowledgement of your experiences with our Team. We are honor to provide your family with great service for their Financial Services and Insurance needs. "
Profile photo of Anthony Russo

Anthony Russo

March 5, 2024

5  out of  5
rating by Anthony Russo
"Julius was professional beyond expectations. He explained everything thoroughly I wish more agents were like him"
We responded:
"Anthony, Thank you so much for acknowledging Julius' professionalism while providing your insurance needs. We look forward to serving all of your future needs. Nathaniel Herring Agency 904 269 5200"
Profile photo of Martha B

Martha B

February 28, 2024

5  out of  5
rating by Martha B
"This office and all of the staff are top notch. I have always received excellent service and personal attention from Darlene Summerlyn when dealing with any issue that I might have, from reimbursement for a tow or help getting my roofing claim resolved. Thanks, Darlene!"
We responded:
"Hi Martha, Thank you for your comments about your experience with the agency. I enjoyed meeting you today and look forward providing you with much continued great service for your family's insurance needs. Nathaniel Herring Agency"
Profile photo of jonathan brown

jonathan brown

February 27, 2024

5  out of  5
rating by jonathan brown
"It is joy to have been working with Darlene these past 10 years or longer. She is available to answer any questions no matter how small. Keep up the great work Darlene. You are much needed. Thank you."
We responded:
"Jonathan, Thank you for sharing how Darlene has assisted you and your family with your insurance coverage needs. We look forward to continuing to serve your family in the years to come.. Nathaniel Herring Agency"
Profile photo of Dennis Gamble

Dennis Gamble

February 27, 2024

5  out of  5
rating by Dennis Gamble
"Exceptional Support and Commitment to Community Events. I had the pleasure of experiencing the generous sponsorship provided by State Farm agent Nathaniel Herring for the recent Black and White Ball, and I am compelled to express my heartfelt appreciation for his outstanding contribution. Nathaniel's dedication to supporting community events truly sets him apart. His involvement as a corporate sponsor for the ball not only demonstrated his commitment to the community but also showcased the values that State Farm stands for. Nathaniel went above and beyond to ensure the event was a success, providing support that was crucial in bringing our vision to life. His professionalism, coupled with a genuine desire to contribute positively to the community, made a significant impact on the event's success. It's rare to find a sponsor who is so deeply invested in not just the event itself but also in the welfare and upliftment of the community. For anyone looking for insurance services, I cannot recommend Nathaniel Herring enough. His approach to business, characterized by generosity, integrity, and a strong community focus, is truly commendable. It's clear that Nathaniel is not just in the business of insurance; he's also dedicated to making a difference in people's lives. Thank you, Nathaniel, for your remarkable support. Your contribution to the Black and White Ball was invaluable, and we look forward to partnering with you for future community events. Your sponsorship has set a high standard, and we are immensely grateful for your generosity and support. Sincerely, Dennis Gamble, Chairman Kappa Alpha Psi Jacksonville, Foundation Inc."
We responded:
"Dennis thank you and your organization for what I hope to be a long term partnership that continues to provide much needed scholarships to the your in our community.. Please never hesitate to reach out to the agency for events on the horizon. Nathaniel Herring Agency"
Profile photo of Lee Faircloth

Lee Faircloth

February 18, 2024

5  out of  5
rating by Lee Faircloth
"I have been a State Farm customer for 43 years. We are loyal customers and now are grown children are too. Like A Good Neighborhood, State Farm Is There. I always get great service from State Farm."
We responded:
"Lee, Thank you for the kind compliment. We look forward to continuing to provide insurance and financial services to you and your love ones. Nathaniel Herring Agency"
Profile photo of AprilElon Wilson

AprilElon Wilson

February 15, 2024

5  out of  5
rating by AprilElon Wilson
"Nathaniel Herring is an excellent agent; handling all insurance and financial planning needs. His expertise in the financial world is unmatched. Nathaniel Herring a true asset to the State Farm Companies."
We responded:
"Thank you so Much Isabella for the kind remarks. "
Profile photo of Velma Rascoe

Velma Rascoe

February 14, 2024

5  out of  5
rating by Velma Rascoe
"Mr. Herring is one of the best I’ve experienced. He was thorough in his explanation, answered all my questions to my satisfaction , which made me feel that I got the best service ever!! He comes highly recommended by me."
We responded:
"Hello Velma, Thank you so much for sharing your experiences with the Nathaniel Herring Agency. We are so appreciative to have you as a client and we look forward to serving all of your Insurance and Financial Needs. Nathaniel Herring 904 269 5200 nate@nateinsuresme.com"
Profile photo of D Boy

D Boy

February 13, 2024

5  out of  5
rating by D Boy
"I believe I worked with Jacky today. My auto rates went up a bit so called to figure out what happened and see what can be done. She was very patient with me as always and we worked together to get the rates back down. I was pleased with the results and friendliness I've come to expect from Nathaniel Herring office."
We responded:
"Thank you for acknowledging Jackie and the agency's efforts to always put forth our best efforts to keep you a satisfied client. Please never hesitate to stop by, call or text us. Nathaniel Herring Agency 904 269 5900 "
Profile photo of Rob Williams III

Rob Williams III

February 13, 2024

5  out of  5
rating by Rob Williams III
"I always appreciate the friendly and professional service received by Darlene and the Nathaniel Herring State Farm team 😊"
We responded:
"Hi Robert, Thanks for the comments in regards to your experience with the agency. We always enjoy our time with you and look forward to continuing serve your family's insurance and financial service needs.. Nathaniel Herring Agency"
Profile photo of John

John

February 13, 2024

5  out of  5
rating by John
"If your looking for Life insurance, auto insurance or need financial advisement look no further! Nathaniel Herring-State Farm Insurance is your BEST BET. His Experience coupled with his Professionalism makes him your BEST BET for your insurance needs."
We responded:
"John Thank you for publicly sharing your experiences with our agency. We are excited and confident about our ability to serve your family’s financial needs. Nathaniel Herring Agency. "
Profile photo of Tamara Ward

Tamara Ward

February 12, 2024

5  out of  5
rating by Tamara Ward
"Nathaniel Herring State Farm Insurance Agency is truly "like a good neighbor!" When requesting a quote, they promptly responded with a very competitive rate. In addition, Nate called me personally to verify my family's needs and to educate me on some insurance exigencies I may not had thought about. At this time, I do not need those extra options, but that did not deter their amazing customer service. In addition, this agency is interested in community involvement as well. Nathaniel Herring State Farm Insurance Agent generously donated to the Fleming Island High School Band. Truly, this office is a good neighbor! (And, we got our picture made w/ Jake 🤩!)"
We responded:
"Tamara Thank you so much becoming an advocate for how we are dedicated to raising awareness for the financial well being of families in our community. We hope to continue to foster an ongoing relationship with you and your family. Please never hesitate to call, text or come by and take more photos with Jake. Nathaniel Herring “Your Good Neighbor “"
Profile photo of Monique Fuentes

Monique Fuentes

February 12, 2024

5  out of  5
rating by Monique Fuentes
"I met with Nathaniel Herring to update my insurance needs. During 2019, my situation became complicated while becoming a caregiver for a terminal parent and raising a teenager. Recently, I needed serious help getting my insurance needs up to date. Nathaniel Herring patiently assisted me in acquiring the best auto and life insurance. This has given me peace of mind! I highly recommend Mr. Nathaniel Herring and his State Farm team!!"
We responded:
"Monique, Thank you for allowing the agency to work with your family to resolve your protection needs. We look forward to continuing to work with you in the years ahead. Nathaniel Herring "
Profile photo of Stephanie Boykins

Stephanie Boykins

February 10, 2024

5  out of  5
rating by Stephanie Boykins
"Impeccable service. Knowledgeable. Took care of my insurance needs. I couldn't be happier with my new agent."
We responded:
"Hi Stephanie Thank you for allowing the Nathaniel Herring Agency to provide insurance coverages for your family’s protection. We look forward to serving you in the years to come. Please never hesitate to call, text or email us. "
Profile photo of Gregory Kirkwood

Gregory Kirkwood

February 9, 2024

5  out of  5
rating by Gregory Kirkwood
"Nathaniel is very professional quick and easy to work with. All insurance Needs can be handled by Nathaniel Herring ."
We responded:
"Greg Thanks for allowing our agency to provide your family with their insurance needs. We look forward to serving all of your future financial service needs. Nathaniel Herring Insurance Agency "